Bryan has spent the last 30 years in the Information Technology field. He began his career in 1987 with a IBM computer service company in South-Arkansas. Bryan quickly advanced to the position of Sales Manager and Network Systems Manager. In 1995 Bryan accepted the position of Information Technology Manager with Cross Oil Refinery in Smackover, Arkansas. In 2009 Bryan joined DENMAR, Inc. in El Dorado, Arkansas as Vice-President. In May 2011 Bryan opened Computer Troubleshooters in El Dorado with two employees. Since then Computer Troubleshooters has opened two additional locations in Magnolia and Camden. Computer Troubleshooter has grown to 12 employees and 8 full time technicians and has become the largest Managed Services (MSP) provider in South-Arkansas.. Bryan has been married to his wife Lori for 23 years and they have 4 children. He is active in his local church and community. Bryan enjoys Hunting, football and spending time with his family.
Chief Financial Officer
Crystal is a Certified Public Accountant that manages our Financial Services Division. She is a QuickBooks Certified Pro-Advisor, and can assist in training small businesses with the QuickBooks product. She also offers Bookkeeping Services to both commercial and residential clients. She is married and has four children, and is actively involved in Girl Scouts.
Chance Evans is a Sr. Technician at Computer Troubleshooters. He has worked in the IT field in and around El Dorado since 1997 holding various positions ranging from entry level PC work to network design, IT Security, Network Administration and various supervisory positions. Chance is married to Cary Evans, and has two boys, Tanner and Parker. He serves at Maple Avenue Baptist Church in Smackover where he's attended since 1998. When he's not tackling the latest technology challenges for Computer Troubleshooters, he enjoys reading, personal finance, and general fitness.
Phillip M. Ward is a Senior IT Professional in the IT Managed Services department of Computer Troubleshooters. Prior to working at Computer Troubleshooters Phillip worked for a local manufacturing facility as IT Manager. He has 30 years of experience in information technology in government, corporate, industrial, educational, and non-profit information technology sectors. This experience includes software development, advanced network administration, database administration, application server support, computer maintenance, and a vast knowledge of multiple operating systems and software across many brands. Phillip has owned businesses, currently volunteers as a the TV Station manager for the non-profit local KCIB TV5 and Director of Media Ministries for Immanuel Baptist Church here in El Dorado. He grew up in Union County and has a great love for the people in this community. Phillip enjoys serving the people of this community and providing a high level of personal and professional excellence.
Randy has been a resident of Arkansas for the past 34 years. He attended SAU Magnolia and studied Computer Science. Randy began his IT career with Campbell Computers in 1993. Campbell Computers was bought by Edstrom Computers where he continued to work as a Senior Technician. Randy came on board with Computer Troubleshooters in 2013 working primarily in the Magnolia service center as a Senior Technician. Randy has been married to his wife Dee for 27 years.
Billy Brummett was born and raised in South Arkansas. He has nearly fifteen years of IT experience, and is currently managing Computer Troubleshooters’ newest office in Camden, AR. Prior to his current employment, he was employed as the IT officer at a local bank, where he gained years of Networking, and IT Security experience.
Scott Cooley is the primary Service Center Technician at Computer Troubleshooter's in El Dorado, AR. He joined Computer Troubleshooters when the doors opened in May 2011. His primary responsibility is for the care and service of customers who visit CT's main office and to provide remote support for contract customers. He lives in El Dorado with his wife and two children.
Benji starrted working part time for Computer Troubleshooters in 2013 while working full time at the El Dorado Fire Department. Through that he found a love for technology and joined CT full time. After starting in the service center Benji now works with our small business and residential customers, troubleshooting networks, email, malware, and virus’s. He loves the opportunity to work with local businesses and people he grew up with to help make their networks and computer systems run smoothly. His goal is to give them one less worry while they go about their day to day task of running a business. He is married to Clancie and has has a beautiful baby daughter.
Jeremy is a life long resident of Magnolia. He has worked for Computer Troubleshooters in the Magnolia location for the past 3 years as a Service Technician. Jeremy has 3 children and is active in his church.
Betty is married to Eddie Flournoy and is a life-long resident of El Dorado. Betty has 43 years of experience in banking and came to work for Computer Troubleshooters Financial Services as an accounting clerk after retiring from the banking industry in 2015.
Lindsey Brummett is the newest addition to Computer Troubleshooters. She is married to Billy Brummett, and is the Office Manager working out of the main office in El Dorado, AR. Whether you’re looking to open a ticket, or have some questions about your computer’s software or hardware, Lindsey is the point of contact for all of our customers, and will work with the technicians to assist you from start to finish.
Donna Farish is currently a Client Manager for Computers Troubleshooters. She has 15 years of Sales and Marketing experience in various fields. She has sold network copiers and software for many years. In July 2004 she was ranked the #1 Sales Executive in the nation for Danka Office Imaging. Mrs. Farish has served many positions in the community such as Chamber Ambassador, Hospice Volunteer (2005) and SAAP marketing Assistant. She is currently serves on the Turning Point board which is a non-profit Domestic violence awareness agency. Donna is married to Dan Farish, they have two step daughters Hayleigh and Dani. She also has a step son named Ethan. Donna attends First Assembly Church where she is involved in the women ministries. Mrs. Farish enjoys hanging out with family, decorating and traveling.